Shipping and Exchange

All orders are shipped from Florida within 3-5 business days of purchase. Please note that we are a small business and we personally pack and ship your order. Kindly allow up to 7-10 business days for your package to reach you.

 

SHIPPING

  • All shipments come with tracking.

  • Signatures are required for orders over $500.

  • We are not responsible for lost or stolen packages.

 

EXCHANGE

We offer a 14-day exchange policy. If for any reason you are not happy with your new pieces you can contact us directly at jamunalaluna@gmail.com to exchange your item within 14 days of delivery. All items must be returned in the original condition it was sent.

 

Please note that as most of our designs are consciously hand made and the fabric is ethically sourced and one of a kind, this may entail a level of imperfection. We attempt to accurately display all our product colors and details to the best of our ability.

 

We do not exchange on sale items.

We do not take returns unless Jamunalaluna believes that an item is faulty.

We reserve the right to deny unreasonable returns and exchanges.